🗑️ Account Deletion & Data Privacy
You can permanently delete your Winkin account and associated data directly within the app at any time.
Steps to delete your account:
1. Open the Winkin app on your iPhone or iPad.
2. Tap on the Profile (Barn) tab in the bottom menu.
3. Scroll down and tap "Delete Account".
4. Select your reason, check the confirmation box, and confirm deletion.
All your personal data, order history, active referrals, and saved addresses will be immediately purged.
To request manual deletion via email, send a message to privacy@winkin.store with your registered phone number.
❓ Frequently Asked Questions
1. How do I track my order?
You will receive real-time push notifications once your order is confirmed, and you can view live delivery progress in the Order History section of the app.
2. What is your refund policy?
If any item in your order is missing, damaged, or incorrect, please email
support@winkin.store within 24 hours of delivery for a replacement or full refund.
3. How do I update my profile or delivery address?
You can update your name and phone number in the Profile screen, and manage delivery addresses during checkout.